FAQ

During a telehealth appointment, you’ll connect with a healthcare provider via video or phone. Simply log into your patient portal, schedule your appointment, and choose your preferred method of communication. This ensures you receive the care you need without the need for in-person visits, all from the comfort of your own home.

During your appointment, you’ll discuss your health concerns with your provider just as you would in an office visit. Be prepared to share your medical history and ask any questions you may have. Our providers are here to guide you throughout the consultation, ensuring clarity and comfort in the process.

If you encounter any technical difficulties while using our platform, try refreshing your page or checking your internet connection. For persistent issues, you can reach our technical support team via the contact page. We’re committed to ensuring you have a seamless experience.

You can easily cancel or reschedule your appointment through the patient portal. Simply go to your upcoming appointments and select the option to modify your scheduling. Should you have any issues, feel free to contact our support team for assistance.

Your privacy is our top priority. We use secure systems to maintain the confidentiality of your health information. Detailed privacy policies are available on our website, ensuring that you understand how your information is managed and protected.